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\"\"In 1990, I left my job as a broker in Manhattan, booked an open-ended ticket to the South Pacific, New Zealand, and Australia, and wrote my first travel story, “Dining with the Descendants of Cannibals on a Fijian Island” for the Miami Herald. It would prove to be start of a career where I would write more than 1500 stories (over 300 articles for the Boston Globe alone) and visit over 80 countries. Then the recession hit. I lost more than half my editors in 2008\/2009 as magazines folded and newspapers either eliminated or greatly reduced their travel sections. Wanting to utilize my travel expertise, I convinced my wife to join me in a business venture and become an accredited travel agent. <\/div>\n
 <\/div>\n
Close family and friends scoffed at the idea, as if I just announced that I was becoming a blacksmith. After all, wasn’t it President Obama who suggested in a town hall meeting that travel agents were becoming obsolete? How could they possibly prosper against big-pocket online travel agencies (OTAs) like Expedia, Priceline, Travelocity, and Orbitz? There was just no need for them anymore, or was there? Since we opened our home-based travel agency, ActiveTravels.com, in May 2012, without benefit of advertising dollars or a marketing department, there has been a steady stream of traffic. At a recent breakfast at the Four Seasons Boston for travel agents, many people we met in that room said they had a banner year in 2013. <\/div>\n
 <\/div>\n
To read my entire essay on the role of the travel agent, just published in an academic journal by the Boston University School of Hospitality, please click here<\/a>. <\/div>\n
 <\/div>\n","protected":false},"excerpt":{"rendered":"

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