|

How a Travel Advisor Helps with Flight Delays

Last week, we had three clients miss their flight connections and one ActiveTravels member break his clavicle and ribs on a motorcycle accident in Phuket, Thailand. Before our clients even got off their planes, they were rebooked and ready to go on the next available flight. No standing in line for hours at the customer service desk with all the other passengers. The man with the broken bones is still healing in a hospital, but we were able to cancel and reschedule his first-class flight with a slight change fee. In this Do-It-Yourself World, you’re led to believe that you can easily book travel on your own. That’s certainly true, but when a mishap happens, which is inevitable when you travel, it’s good to have someone working on your behalf while you’re still on a plane with no WiFi. 

 

Similar Posts

|

Cruise Lines Help with Evacuations and Aid to Puerto Rico

Nearly a week after Hurricane Maria slammed Puerto Rico, many residents are in critical need of supplies. Food, water, and medicine are dwindling and the island is expected to be without power for several months. The international airport in San Juan continues to operate on limited emergency power with fewer than ten commercial flights to the US each day. Instead, Puerto Rico is relying on cruise ships to bring resources to the devastated island. Royal Caribbean Cruises cancelled its Adventure of the Seas cruise to utilize the ship for evacuation and humanitarian efforts. The ship arrived in San Juan yesterday, before heading to St. Thomas and St. Croix to aid in the evacuation and donate critical supplies to each destination. Adventure of the Seas will bring evacuees to Fort Lauderdale before returning to San Juan on October 6. Carnival, the world’s largest cruise line, also has been helping with the aid effort. Carnival ships are currently traveling to destinations in the Caribbean that have been impacted by both Hurricane Irma and Maria. 

 
|

Vermont Week, Paddling Lake Champlain

If you live on the shores of 120-mile long Lake Champlain, you better love to play in water. On any day during early fall, you can find sailboats tacking back and forth, sea kayakers heading out to the Lake Champlain islands, ferries crossing over to the Adirondack Mountains in New York state, and scuba divers. That’s right, scuba divers. The cool waters of New England’s largest lake contain one of the finest collections of wooden shipwrecks in North America. The list includes the Revolutionary War boat, Philadelphia, pulled from the waters in 1935 to sit in the Smithsonian Institute, and the Eagle, Allen, and Linnet, three naval craft that participated in the War of 1812. In September, the water on Lake Champlain is still warm enough to go swimming, sailing, and sea kayaking. If you want to kayak with a local guide, go with Abenaki Outfitters in Shoreham. 

 

The Dominance of Dominica

Let’s face it, the Caribbean pales in comparison to the South Pacific. James Michener was correct when he called Bora Bora the most beautiful island in the world. I would also add the Marquesas’ Fatu Hiva and its exquisitely beautiful Bay of Virgins to the list. Volcanic islands and their dramatic ridges covered with lush foliage rise dramatically from the popsicle-blue waters of the Pacific. You can skip through the papaya fields and pick the fruit. And the people, like the Fijians are the friendliest in the world, with a genuine curiosity, not staring at you as if you were a dollar sign. Dominica is one of the few islands in the Caribbean that comes even close to this ideal. Waterfalls are around every bend (and there are a lot of bends on these winding roads). It’s perfectly suited for the active lifestyle—hikers can climb to a lake that bubbles with hot volcanic water and rafters can glide down a mountainous stream in nature’s best version of a lazy river. Ripe passionfruit and guava fall from the trees, and the locals are laid back, not in your face trying to make a buck. Grab one on the 35 bungalows at Jungle Bay, built from reclaimed cedar wood and volcanic stone, and propped on stilts like treehouses in the jungle. Then get ready for a slew of naturalist-led hikes into the greenery, yoga classes, sea kayaking, signature coconut oil massages, or simply reading by the pool.
 

|

Chasing Icebergs in Newfoundland

Some of us chase after the morning train to get to work. The more indulgent will chase down that shot of bourbon with a pint of Guinness. And the truly intrepid? They follow Ed English as he chases icebergs. Come May, it’s not unusual for villages on the east coast of Newfoundland to wake up to a mountain of electric blue ice the size of a 15-story building.  The icebergs calve from the glaciers of western Greenland and begin a slow 1900-mile journey south with the Labrador Current on a route dubbed Iceberg Alley. English, co-owner of Explore Newfoundland, takes sea kayakers up to Quirpoon Island, the northernmost point of Newfoundland, to get as close as possible to the huge crystalline structures before they float away. An added bonus are the pods of humpback, minke, and occasional beluga whales who feed in Iceberg Alley as they make their way north. 
 


|

Italy, Turkey, Lake George, and Favorite All-Inclusive Resorts in our August Newsletter

In this month’s ActiveTravels newsletter, we describe our recent trip with the family to Istanbul and Cappadocia, an outfitter our clients love in Italy, some of our favorite all-inclusive resorts in the Caribbean, a Quick Escape to my boyhood stomping ground, Bolton Landing, New York, on the shores of Lake George, and how Award Wallet can save all your airline mileage onto one nice app. 
 
Off to Ithaca to drop our son off at college. I’ll be back with a new entry on Tuesday. Enjoy this last glorious month of summer and Happy Travels!
 
|

London’s Savoy is Finally Open Again

On the way back from Nairobi, I had a 12-hour overnight in London, just enough time to check out The Savoy. The grande dame reopened on 10/10/10 after a 3-year renovation, with Prince Charles on hand to do the ribbon cutting. Now under the helm of the Fairmont, they enhanced the Edwardian and Art Deco design so all that polished silver and lacquered onyx shines again. We had a casual dinner of tuna sandwiches in the Thames Foyer next to a large winter garden gazebo under a glass cupola. Across the room, a woman was belting out “All That Jazz” from the stage of the Beaufort Bar, the same spot where Gershwin first played “Rhapsody in Blue.” That night in the American Bar, the classic cocktail lounge that came to fame in the 30s, Jerry Hall was supposedly in the house near a photograph of a younger Jerry Hall shot by photographer Terry O’Neil. Conveniently located on the Strand in the heart of the Theater District, the Savoy is hopping once again, so stop by for dinner, drinks, or afternoon tea and you’ll probably be staying the night like Richard Harris often did. In fact, there’s now a suite named after him.
 

Leave a Reply